Serta Raised Air Mattress with Never Flat Pump | Luxury Inflatable Mattress with Built in Air Pump to Ensure a Good Night’s Rest | Heavy Duty Blow Up Mattress with Self Inflating Pump

LOOK NO FURTHER …THIS IS THE ONE!!!
I have had a few air mattresses…because of my work…I use them frequently and on a daily basis…this mattress is by far one of the best i’ve ever had….last year my favorite one I had for years which was a aero bed…finally bit the dust…I had purchased a sound sleep mattress from amazon and within a few months…it sprung leak…that I could not find…also developed some weird bubble…I did call the manufacturer and with no problem they sent me a new bed….I really appreciated the man who I spoke with and how he made my life easier by just sending a new bed out next day…but unfortunately…the second one lasted even less …this time I found the leak…it was at the seams on the top where the “quilts” where its almost impossible to patch because the top is fuzzy…we watched a you tube video and sanded it and the whole 9 yards but the next day it sprung another leak on another seam…ugh…I wanted to like the bed because the guy at the place was so nice but truth be told…you always had to add air to it and they just were not built to last….so that brought me to this bed…I had used one once before for a few days and really liked it…and the price here on amazon was way cheaper than at Target for $200 so I decided to give it a try…now…they do offer a pillow top option for a little more money…which I thought was a good idea because I think that would help prevent leaks and add some comfortability to the product…but I wasn’t impressed with the reviews on the pillow top…so I just decided to buy a pillow top on my own from amazon with better reviews…and I ended up with the Hospitology Heavenly Microfiber Goose Down Alternative Overstuffed Mattress Pad/Topper, 60-Inch by 80-Inch, Queen….it fits perfect and I love it…goes on easy…just adds a little added comfort…its not huge…don’t get your hopes set on it being like a mattress…keep it in perspective and you will be fine…its just a quilted fitted sheet…which I feel help protects the mattress plus gives you more comfort then you would have with out it….definitely worth it in my opinion….Now for the mattress itself..its a nice height…I believe the highest you can get in a regular air mattress 18″….it has an automatic pump…so you just plug it in and set the dial to the firmness you want…plush…medium…or firm…and let it go…it shuts off when its done…an awesome feature…since my other bed would just keep going…as do others and I think you can damage it if you over inflate a bed…so this is a great feature to have…its the same when you deflate it….which again….if you ever had a bed you have to shut off manually when deflating it…i have had mine overheat and shut off in a bad way…tho they still work after it rests a while.I personally like my bed firm…and it is firm…it feels great…you don’t sink into the bed and wake up with a sore back…its FIRM…and thats just awesome…Now…this bed comes with a feature….(NEVER FLAT) that will refill air if any is lost…i’m just gonna tell you now…I think thats a hit or miss…I don’t think mine works…not exactly sure how much air has to be lost for that to kick in…but I was able to hit the firm button manually and it was missing some air so clearly the feature never activated…to me…this is really a non issue…one…you have to keep it plugged in for that to work…and I don’t really want to do that…and second….this bed really doesn’t lose air like others….when you first inflate it…you may need to add air the first 2 days while it adjusts to being inflated the first time from being in a ball its whole life…but after that…it just a non issue….no matter if one or two people sleep on the bed…it maintains its air….my other bed lost some air pretty much every time you used it especially when 2 ppl slept on it…again…I have had NO issues with that and this bed….overall…its just an amazing bed especially for people who need to use an air mattress long term…I can’t even express how happy and impressed I am with it…and like I said…I have had experience with air mattresses for a few years now….and its just a great bed for an air mattress…the only thing that could make it better is if it had a head rest like my aero bed had…because thats a great feature…but you can’t win them all…at least you get a good nights sleep without waking up in pain from sinking…I did contact amazon about the NEVER FLAT feature not working and they were awesome in refunding me a small portion as a resolution instead of returning it and trying again…which I felt was a great compromise..since that feature was a non issue to me …but it was an advertised feature so I felt they should be held to a standard….last purchase I made for this bed was a fitted sheet to go over the fitted pillow top sheet to keep the pillow top clean….this is the one I bought….Utopia Bedding Fitted Sheet, Wrinkle, Fade & Stain Resistant, Hypoallergenic, Includes one Fitted Sheet (Queen, Black)it fit great…nice an deep….I hope this review helps someone in making a decision…

Great bed, horrible customer service
I bought this air mattress because we use an air mattress as our bed that we sleep on nightly and needed the security of having a mattress with a warranty on the pump because we have had numerous accounts of the pump being the cause of having to purchase a new one. We got it in let it air up and expand like suggested and realized that the never flat pump never kicked on to keep the mattress to the level that the mattress was set to. I have to manually air up the mattress by the pump to keep the mattress at the firmness that it is supposed to be at. My husband and I both have really bad backs, so this is a major issue for us because if we don’t realize beforehand that we need to air up the mattress before going to sleep we wake up hurting to the point of not being able to move. I went through all the steps to see about getting the bed replaced because it is a faulty pump and they want me to cut my bed open because “they won’t send out a new bed until the faulty equipment is removed from circulation” and sleep on the floor until I receive my new mattress in the mail. How can a company expect someone to sleep on the floor because they sent out a faulty bed? After this bed is done and over with, I refuse to purchase another air bed from Serta.

So far so good
It is too early to do a full evaluation. So far so good.

The adjustable firmness is just about perfect for handling spinal problems. The queen size is good for two. Is there a king size available or in the works? Highly recommended! Appears good for long term use with the “never flat” operation.

If you are looking for a air mattress this is it! Bought this for a guest to sleep on for over 2 months. NEVER deflated. No problems, easy setup and easy to deflate and move around or vacuum if you want too. It’s actually VERY comfortable to sleep on, I tried it out myself and my guests loved it. You do need a good sheet on it like I would recommend flannel as it does get a bit cold, but had no problems. Guest loved it said it was better than there own bed at home. The pump isn’t too noisy at all – I noticed it only came on when you got out of bed, didn’t seem to come on during the night at all. You can tell this is very good quality. As far as the size its a great height because honestly it just feels like a bed. 100% recommend.